Deja vu?

No, I’m having more communication-related problems with my bank again even though I switched banks. To be fair, it is a non-standard account with a small

team responsible for it. However, I’d have thought by having a small team responsible for my account type, I’d have more luck with them knowing me and be prepared to be more flexible.

Oh boy, how wrong I was! I needed to do something regarding the account, and this was back in early July this year. To date, it’s not resolved despite going into three different branches in London and a branch up near my hometown. Argh!

I will post more once the issue has been rectified cos it’s a bit sensitive at the moment.

After 11 years of using this email address, I will no longer be using it.

UKOnline, an ISP, wants me to either dial in at least once every 60 days or pay £15-odd a year to keep it active. Since I’m a nomad, it’s impossible to dial in, and I’m not prepared to pay £15 to receive hundreds of spam a week.

So if any of you guys still use this email address to contact me, you need to use my other one – kyle A sterrymeuk where the A is the @, and put in the dots between sterry and me and uk (don’t want to spell it out for spam robots!).

Dear Customer

We sent you an email on the 12th September about the ongoing use of this UK Online email account. The 30 day period in which to re-activate your account is coming to a close. You will need to act this week to prevent the closure of your email address.

Our records show that this email address is part of a UK Online Pay as you Surf account that had not been dialled up for 60 days prior to our email on the 12th September. The terms and conditions of our Pay as you Surf state that you must dial into your account every 60 days in order to keep the product active.

Please note that simply accessing your email via a non UK Online internet account will not meet the terms and conditions.

If you currently use another ISP to connect to the Internet, but wish to keep your UK Online email address – you can convert your Pay as you Surf account to a mail only account for just £14.99 per year. Log on to www.ukonline.net/home/mail to sign up.

Yup, that’s right.

British Arseways buggered it up again by forgetting to send on my luggage at my on-ward connection to Tripoli at Heathrow. It’s probably because the plane was late in arriving at Heathrow due to bad weather as it was a bumpy ride.

Only this time, there is no BA rep at Tripoli to be seen anywhere and I’m left with a guy who don’t know English and wanted a description of my luggage judging by his gesturing and body language (being deaf in this case can surprisngly help on the subtleties of communications, even across cultural and language barries).

Red and Black. Small. Rucsack. 10kgs. <– Anyone know the Arabic for this for next time?

BA – please, if my luggage isn’t going to be carried forward for the connection flight, stop me from boarding! I don’t want to go to a country where 45 degrees celcius is the daily norm without any fresh clothes or toiletries!